If you need help with your order, tracking your purchase or returning an item, you can contact our customer service from Monday to Friday from 9 am to 5.30 pm.

First of all, please consult our FAQ - many problems can be solved this way. If you need help with an order, please state your order number in the subject line.

By clicking on "Submit", you accept our terms and conditions and that you have taken note of our privacy policy.

Customer service information

and that you have taken note of our available from Monday to Friday from 9 am to 5.30 pm CET

You can reach us by email or phone

Phone: +49 40 67 38 17 80
E-mail: [email protected]